Privacy Policy
Last updated: 13 March 2024
This Privacy Policy explains how Club Wash Limited ("we", "our", "us") collects and uses information when you use our website.
1. What We Collect
We may collect basic information, such as:
- •Your name and email if you contact us
- •Anonymous data about how you use the site (e.g. pages visited, device type)
- •Account information when you register on customer.clubwash.co.uk (e.g. name, email, vehicle details)
- •Service history and preferences related to your car wash bookings
2. How We Use Your Information
We only use your information to:
- •Respond to enquiries
- •Improve our website and services
- •Process and manage your car wash bookings
- •Send service-related notifications and updates
- •Analyze usage patterns to improve our service
We do not sell or share your personal data with third parties for marketing.
3. Cookies and Analytics
We use cookies and similar technologies to:
- •Provide essential website functionality and remember your preferences
- •Analyze site usage to improve our service
Essential cookies are required for basic site functionality and cannot be disabled. Analytics cookies are optional and can be managed through your cookie preferences.
4. Data Storage and Security
We use Supabase, a secure cloud platform, to store and process your data. All data is hosted in the UK/EU region in compliance with GDPR requirements. We implement industry-standard security measures to protect your information, including:
- •Encryption of data in transit and at rest
- •Regular security audits and updates
- •Strict access controls and authentication
While we take these precautions, no online service is completely secure. Please use strong passwords and keep your login credentials confidential.
5. Your Rights
You have the right to access or request deletion of any personal data we hold. Just contact us.
6. Contact Us
If you have any questions about this policy:
This policy is effective as of the date listed above and may be updated from time to time.